Our roadshows are held in village halls, church halls, town halls and community centres.

Queues are rare. If there is a short wait, you will always be greeted on arrival, offered a seat, and seen as soon as the appropriate team member is available.

When it is your turn, you will be invited to sit at a valuation table where your items will be examined in front of you. Each item is discussed openly, and where necessary another team member may be asked for their opinion to ensure the best possible outcome.

There is no fixed time limit. The length of each valuation depends on what you bring.

We believe it is more important to do the job properly than to rush.

Everything is carried out with care, respect and compassion.

We never pressure anyone to sell. If you are unsure about an item, bring it along anyway — people are often surprised by what some items can be worth.

This is a conscious choice, helping keep events local, comfortable and accessible, while ensuring venue income goes back into the community.

Events are usually open to the public between 9.30am and 7pm.

On some occasions, we may run a daytime event from 9.30am to 4.30pm, followed by a smaller evening event at a different venue from 6pm to 8pm.